This one-year course is designed to assist students in developing the administrative skills needed for the medical office. Instruction includes general office tasks such as word processing, spreadsheet applications, filing, scheduling appointments, and receptionist duties, as well as specialized training in medical terminology, medical record keeping, insurance forms and reporting, billing, medical correspondence and medical office ethics. Customer service skills related to the responsibilities of working in a medical office are also taught. During the second semester, advanced students with their own transportation and no more than two absences for the year, may be able to participate in work experience at approved medical sites. A lab and uniform fee are required.
Recommended Preparatory Courses
Keyboarding (minimum proficiency 25 wpm)
Credential & Licensing Opportunities
NOCTI Certification – Administrative Assisting
Certifications in Microsoft Word, Excel, and PowerPoint